 | All services, Emergency and Non-Emergency, are to be requested in writing. An Emergency exists when the Service must be provided within 24-48 hours in order to prevent harm or injury to the Tenant or Property. If You have an emergency request, phone our Office at 919-782-7827 to report the problem and afterwards complete this form. Service Requests are monitored continuously from 7am to 7pm daily. Requests submitted after 7pm are processed the next day. Emergency Services are a Priority. If you must be home in order for the Service to be provided, a Service Technician will contact you to setup a time to provide the service. Non-Emergency Services require Owner Approval. After the Owner approves the Service we will schedule the Service.
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